“We” are committed to protecting and respecting your privacy.
This policy (together with our the Cookies Policy and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Accepting our policy
These terms may be amended, updated or otherwise modified, whether in whole or in part, at any time. The personal data, optional and compulsory, that you need to provide when you enter the web site or register for various applications related with services and products provided by “ELAPS S.A.”. Any additional personal data that will be requested in later stages are collected, processed, transferred, stored and used by “ELAPS S.A.”. All that under its capacity as data controller, for the company and its affiliates as well as by service providers, including the data processors and service providers as they are described below.
- Information we collect about you and how we collect it
1.1 User Provided Information
Personal information is information about an identifiable individual, as defined by applicable law, such as name, e-mail address and telephone number etc.
“ELAPS S.A.”obtains the information you provide when you proceed in general with actions of economic and tax services, conduct business, opted in to receive news and offers from “ELAPS S.A.”. The same applies for use of Applications related to our services, through our web site, reservation and call center, social media, when you otherwise voluntarily provide it to us.
The above includes connection with our loyalty program and from our subsidiaries or other third parties. When you download and register to such an Application which is optional, please keep in mind that you may not be able to use some of the features offered by the Applications unless you register. When you register or use our website and / or an Application, you are required to provide certain personal data (such as your first and last name, email address, password etc.) by filling in the fields identified as mandatory in the registration form on the login page or document.
You will also be asked to provide personal information for special purposes as when making a reservation through our Call Center, among others
- contact information, such as your name, mailing address, e-mail address, and telephone number;
- account number, billing address, and other payment and billing information (“Payment Information”);
- records and copies of your correspondence if you contact us;
- information necessary to fulfill special requests
We may collect Personal Information from a variety of sources including:
- through the Site;
- through call centers;
- through social media and brand channels (e.g. Facebook, Twitter);
- from “ELAPS S.A.” Subsidiaries and from Affiliates, or other third parties; or
- when you otherwise voluntarily provide it to us
Providing sensitive personal data
Providing your sensitive personal data is optional and you may still be able to use the website and / or the Applications and all of its features. We may also use the information you provided us to contact you from time to time to provide you with important information, required notices and marketing promotions, under the condition that you give us your consent with a direct opt in a relevant specific request of our, noting to you that you can opt out at any time of by sending us an email at email@example.com or contact us here.
Accepting our services and the use of our website and / or our related with “ELAPS S.A.” Applications you give us the explicit consent to collect, process, use and store your personal data according to the applicable laws and this contract.
The use of the web site and / or our Applications is not intended for use by minors under the legal age requirement. No one under the legal age requirement may provide any personal information to or through our web site and / or our Applications. We do not knowingly collect personal information from minors. If you are under the legal age requirement, please do not visit our web sites. Abstain from registering to our Applications, don’t make any use of the above or send any information about yourself to us, including your name, address, telephone number or email address.
In the event that we find out that we have collected personal information from a minor without verification of parental consent, this information will be deleted, upon the minor’s parent or guardian notification. If you believe that we might have any information from or about a minor, please contact us at firstname.lastname@example.org or contact us here.
To the maximum extent permitted by applicable law and without limiting any other provision of this Policy, “ELAPS S.A.” disclaims any liability for any personal data submitted in contravention of this clause.